Privacy Policy

1. Introduction

Bot Geniuses Limited ("Company", "we", "us", or "our"), trading as Go2LearnAI, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform and services.

We are registered in England and Wales and comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and where applicable, the Children's Online Privacy Protection Act (COPPA) for users in the United States.

2. Data Controller

Bot Geniuses Limited is the data controller responsible for your personal data.

• Company Name: Bot Geniuses Limited
• Company Number: 15715951
• Registered in: England and Wales
• Data Protection Contact: dpo@go2learnai.com

3. Information We Collect

3.1 Information You Provide

• Account information: name, email address, password, date of birth
• Profile information: avatar, username, learning preferences
• Educational content: projects, assignments, chat conversations with AI tutor
• Payment information: processed securely through our payment providers
• Communications: support requests, feedback, and correspondence

3.2 Information Collected Automatically

• Device information: browser type, operating system, device identifiers
• Usage data: pages visited, features used, learning progress, time spent
• Log data: IP address, access times, referring URLs
• Cookies and similar technologies: as described in our Cookie Policy

3.3 Children's Information

For users under 13 (or 16 in the UK/EU), we collect only the information necessary to provide our educational services, with verifiable parental consent. We do not collect more personal information from children than is reasonably necessary.

4. How We Use Your Information

We use your information to:

• Provide and maintain our educational services
• Personalise learning experiences and recommendations
• Process transactions and send related information
• Send administrative information, updates, and security alerts
• Respond to inquiries and provide customer support
• Monitor and analyse usage patterns to improve our services
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

5. Legal Basis for Processing (UK GDPR)

We process your data based on:

• Contract: To provide our services as agreed in our Terms of Service
• Legitimate Interests: To improve our services and ensure security
• Consent: For marketing communications and optional features
• Legal Obligation: To comply with applicable laws and regulations

6. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties that help us operate our platform (hosting, analytics, payment processing)
• Educational Institutions: Schools or teachers associated with student accounts (with appropriate consent)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell personal information to third parties. We do not share children's personal information for marketing purposes.

7. International Data Transfers

Your information may be transferred to and processed in countries outside the UK. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Account data is retained while your account is active and for a reasonable period thereafter.

9. Your Rights

Under UK GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limitation of processing
• Portability: Request transfer of your data to another service
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at privacy@go2learnai.com. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

10. Children's Privacy

We take children's privacy seriously. For users under 13 (or 16 in the UK/EU):

• We require verifiable parental consent before collecting personal information
• Parents can review, modify, or delete their child's information
• Parents can refuse further collection of their child's information
• We collect only information necessary for educational purposes
• We do not require children to provide more information than necessary

11. Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice such as email notification.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights:

• Data Protection Officer: dpo@go2learnai.com
• General Inquiries: privacy@go2learnai.com
• Company: Bot Geniuses Limited