Cookie Policy
Last updated: March 2026
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
This Cookie Policy explains how Bot Geniuses Limited (Company No. 15715951), trading as Go2LearnAI, uses cookies and similar technologies on our platform.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies.
2.2 Performance Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve how our website works. All information collected is aggregated and anonymous.
2.3 Functionality Cookies
These cookies allow the website to remember choices you make (such as your username, language, or theme preferences) and provide enhanced, personalised features.
2.4 Analytics Cookies
We use analytics cookies to understand how users interact with our platform, which helps us improve our services and user experience.
3. Cookies We Use
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| session_id | Essential | Maintains user session and authentication | Session |
| csrf_token | Essential | Security - prevents cross-site request forgery | Session |
| user_preferences | Functionality | Stores theme, language, and display preferences | 1 year |
| learning_progress | Functionality | Tracks learning progress for seamless experience | 30 days |
| _ga | Analytics | Google Analytics - distinguishes users | 2 years |
| _gid | Analytics | Google Analytics - distinguishes users | 24 hours |
| cookie_consent | Essential | Stores your cookie preferences | 1 year |
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:
- Google Analytics: For website analytics and performance monitoring
- Stripe: For secure payment processing
- Intercom: For customer support chat functionality
These third parties have their own privacy policies and may collect data in accordance with their own terms.
5. Children and Cookies
For users under 13 (or 16 in the UK/EU), we minimise the use of cookies to only those strictly necessary for the platform to function. We do not use advertising or tracking cookies for children's accounts. Analytics cookies are used in aggregate only and do not track individual children.
6. Managing Cookies
You can control and manage cookies in several ways:
6.1 Cookie Consent Banner
When you first visit our website, you will see a cookie consent banner allowing you to accept or reject non-essential cookies.
6.2 Browser Settings
Most web browsers allow you to manage cookies through their settings. You can:
- View and delete cookies
- Block all cookies
- Block third-party cookies
- Clear all cookies when you close the browser
- Set preferences for certain websites
Please note that blocking essential cookies may affect the functionality of our platform.
6.3 Opt-Out Links
You can opt out of specific third-party cookies:
- Google Analytics: Google Analytics Opt-out
7. Similar Technologies
In addition to cookies, we may use similar technologies such as:
- Local Storage: To store data locally on your device for improved performance
- Session Storage: To store data temporarily during your browsing session
- Pixel Tags: Small graphic images used to track user behaviour
8. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page.
9. Contact Us
If you have any questions about our use of cookies, please contact us:
- Email: privacy@go2learnai.com
- Company: Bot Geniuses Limited